Terms & Conditions

These User Terms apply to websites operated by Gigs and Festivals Ltd (‘GAF’, ‘we’ or ‘us’) from time to time.

1. Introduction

In accordance with the following user terms ('User Terms'), GAF grants you as an authorised user ('User' or 'you') of this website (the 'Website') certain rights (as set out below) and in return you agree to perform certain obligations. These User Terms form a binding contract between you and GAF. By using this Website, you therefore confirm that you are 18 years old or more, or if you are under 18 years old that you are 13 years of age or more and have received your parent’s or guardian’s consent to enter into these User Terms.

Please read these User Terms carefully before using the Website. By using the Website, you are deemed to have accepted these User Terms. These User Terms apply whatever method you have used to access the Website, including but not limited to the web, digital television services and mobile phone. If you do not agree to any part of these User Terms you should stop accessing this Website and navigate away from it.

If you register for any services, forums or enter any prize competitions or other promotions on the Website, separate terms and conditions which are located on the Website may also apply in addition to these User Terms. GAF’s Standard Competition Terms and Conditions shall also apply to any competitions in addition to these User

2. Information about Us

This Website is operated by Gigs and Festivals Ltd, a limited liability company registered in England and Wales under company number 07600984. Our registered office address is at Gigs and Festivals HQ, 4th Floor, The Media Factory, Preston, PR1 2HE

3. Registration

Some services on the Website may be restricted to users that have registered their details with us and created an account. If you decide to register for one of these services you agree:

  • (a) that your account details are personal to you and you shall not disclose your account details to any third party;
  • (b) that you will not allow a third party to use your password for the purposes of gaining entry to services meant for registered users only and that you will take all reasonable steps to ensure that your user details are kept confidential and secure; and
  • (c) that you will not create an account using false information or impersonate another person when registering for a service on the Website.

We may cancel your account at anytime if for any reason we believe you have breached these requirements. We also reserve the right to disable your account details, whether chosen by you or allocated by us, at any time if in our sole opinion you have failed to comply with any part of these User Terms.

4. Accessing the Website

Accessing our Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on the Website without notice. We will not be liable for any reason if the Website remains unavailable at any time or for any period.

From time to time, we may restrict access to some parts of the Website, or the entire site, to users who have registered with us./p>

You are responsible for making all arrangements necessary for you to have access to our site (including taking necessary steps to ensure you use up to date anti-virus software).  You are also responsible for ensuring that all persons who access the Website through your Internet connection are aware of these User Terms, and that they comply with them.

Any commentary and other materials posted on our Website are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to the Website, or by anyone who may be informed of any of its contents.

5. Use of the Website / Acceptable Use Policy

Your use of the Website shall be subject to complying at all times with our Acceptable Use Policy in this clause 5.

For the purposes of these User Terms: "Material" shall include but is not limited to: software, documentation, text, pictures, sounds, graphics, articles, video or audio clips, advertising material and other material published on the Website. We are either the owner or the licensee of the intellectual property rights in the Website and the Material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

5(a) Accessing our Material

You are entitled to access and print the Material for your own personal private and non-commercial use only, provided that you do not:

  • (i) download or print any Material in a systematic or regular manner so as to create a database (electronic or paper form);
  • (ii) remove any notices relating to the ownership of copyright or other intellectual property rights in the Material;
  • (iii) modify, translate, reverse engineer, reproduce, decompile, disassemble or create derivative works of any of the Material; or
  • (iv) rent, lease, sub-license, loan, copy, commercially exploit or give or transfer any rights in the Material in any form, to any person or entity without our prior written consent.

Our status (and that of any identified third party contributor or rights holder) as the author of the Material must always be acknowledged

If you print off or otherwise copy any part of the Website or Material in breach of these User Terms, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the Material you have made.

You are not authorised to download or copy any music or videos which we may grant you access to on the Website without our explicit written consent in each instance.

5(b) Prohibited uses

You further agree that you will not use the Website for any of the following purposes:

  • (i) to send or distribute multiple unsolicited emails or messages ('Spam') or to cause any other person annoyance, inconvenience or worry;
  • (ii) for any purposes connected to any business, including sending any unsolicited advertisements or promotional material;
  • (iii) to use or attempt to use any software, engine, or any other means to navigate or search the Website other than the navigation tools and search facilities available on the Website and general third party browsers;
  • (iv) to carry out any activities in relation to "screen scraping" or "database scraping" to obtain lists of users, URLs, internet keywords or other information;
  • (v) to access the Website by any means other than through the interface that is provided by GAF for use in accessing the Website;
  • (vi) to use or transmit any material that contains software viruses or any other computer code, file or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment, including but not limited to the Website;
  • (vii) to do anything which imposes an unreasonable or disproportionately large load on the Website's infrastructure;
  • (viii) to interfere with or disrupt the Website and/or any of its services or servers or networks connected to the Website or disobey any requirements, procedures, policies or regulations of networks connected to the Website; or
  • (ix) to collect or store personal data about other users of the Website whether or not for commercial purpose without their consent. This includes the posting of phone numbers, addresses or any other private information without the express permission of that individual.

5(c) Submission of Material to the Website

You agree that any Material submitted by you for publication on the Website, including but not limited to any Material sent via Forums, chat services, feedback, bulletin boards or articles or any other Material submitted for publication on the Website or in using any of the Website services is done so on the following terms:

  • (i) you will not submit Material that is offensive, abusive, indecent, defamatory, obscene;
  • (ii) you will not submit any Material which infringes the intellectual property rights of any third party or in breach of any obligation of confidentiality by which you are bound – all Material must be owned by or created by you;
  • (iii)  you grant to us a worldwide, royalty free licence to use the Material in perpetuity in any format and on any media, this means for example that we may use your Material in the print and digital editions of magazines published by GAF, the Website and on any other website operated by GAF;
  • (iv) we reserve the right not to publish the Material submitted and to make additions or deletions to the Material, prior to publication;
  • (v) we reserve the right to remove and/or delete the Material submitted by you without notice;
  • (vi) we reserve the right to cut and crop any photographs or graphical images submitted by you at our discretion and to alter any Material such that we can make it available on the Website;
  • (vii) you acknowledge that you are solely responsible for the Material you submit and that we do not screen the Material prior to its publication on the Website, and therefore any opinion submitted by you shall be accurate and/or genuinely held;
  • (viii) we reserve the right to share your identity with any third party who is claiming that any Material posted or uploaded by you to the Website violates these User Terms;
  • (ix) we may identify you as the contributor of any Material, and you waive any moral rights you may have in respect of our use of the Material.

Our Forum rules expand upon the points above.

6. Buying Goods and Services via the Website

The Website may offer you the opportunity to purchase goods and services. Some of these goods and services will be provided directly by us (and we shall notify you in each instance where we are the seller). In such cases the legal contract for the provision of these goods and services will therefore be made directly between you and GAF, Alternatively, other goods and services available through the Website may either be:

  • A) provided by a third party through a third party website linked to or framed by the Website; or
  • B) provided by us acting as agent for a third party.

In either of the above circumstances the legal contract for the goods and services provided will be made between you and that third party (the "Merchant") and the Merchant’s terms and conditions shall apply to the sale and supply of the goods and services (the "Merchandise") in addition to these User Terms. Accordingly, we cannot give any undertaking that the products you purchase from third party sellers through our Website will be of satisfactory quality and any such warranties are hereby disclaimed by us absolutely. However, this disclaimer by us, does not affect your statutory rights against that third party seller.

GAF refers to the e-commerce as described in the previous paragraph as "Merchant Sales" and the following Merchant Rules apply. You should carefully read the Merchant’s own terms and conditions in addition to these Merchant Rules and User Terms.

6(a) Merchant Rules

When purchasing Merchandise you acknowledge:

  • (i) that the Merchant (and not GAF) is solely responsible for the fulfilment of orders for any Merchandise and for its quality, suitability and fitness for purpose;
  • (ii) that the selection of any Merchant or the purchase of any item of Merchandise from the information available on the Website or from the Merchant via the Merchant's website or otherwise is solely your choice. Any disputes or questions relating to the Merchandise shall be directed to the Merchant in question and you acknowledge that GAF shall have no responsibility, obligations or liability in relation to the Merchandise;
  • (iii) that any Merchant’s data protection practices may differ from those adhered to by GAF.  GAF is not responsible for, and has no control over, any data that is submitted to, or collected by any third parties; and
  • (iv) that GAF is not responsible or liable directly or indirectly for any charge or loss whatsoever and howsoever arising or resulting from your use of or reliance on any content, material or goods or services available through, on or from any Merchant or Merchant's websites.
  • It is important that you check the privacy policy, terms and conditions of use and content of any Merchant's website or any Merchant information accessible to you from the Website prior to purchasing any Merchandise.

7. Competitions and Promotions

We may run competitions and promotions on the Website from time to time. In addition to these User Terms, such competitions and promotions shall be subject to GAF’S and conditions and any additional terms notified to you at the time.

8. Forum Rules

Use of any forum on the Website ("Forum") indicates your acceptance of these Forum Rules and any relevant specific rules relating to a particular Forum, if applicable. In the event of a conflict between the Forum Rules set out below and any Forum specific rules, the Forum specific rules shall prevail. Please note that we do not actively monitor the activities in our Forums.

  • (a) Companies/individuals must not use the Forum to advertise any products or services. Please contact us to find out more about advertising opportunities.
  • (b) GAF reserves the right, in its sole discretion, to remove access to the Forum for any Users.
  • (c) Users may not post rude or abusive messages, including personal attacks on other Users.
  • (d) Users may not post defamatory or other insulting or inappropriate messages.
  • (e) Users may not place any material onto the Forum that infringes the Intellectual Property Rights or other rights of any third party or breaches any applicable laws.
  • (f) GAF reserves the right to take appropriate action in the event of any suspected infringement of any applicable law.
  • (g) Users may not use any Forum for transmitting any spam, junk mail, or any other form of commercial solicitation.
  • (h) Users may not post onto any Forum anything that contains any software viruses or any other code, file, program designed to harm the function of any computer or telecommunications equipment.
  • (i) Users must not collect or store (or attempt to collect or store) any personal data that it may receive about other Users of any Forum.
  • (j) If under the age of 18 a User will need to obtain a parent or guardian’s permission before posting anything onto the Forum.
  • (k) Comments submitted to any Forum may be recorded and stored in multiple places, both in the Website and elsewhere on the internet. These comments may be accessible for a long time and Users will not have control over who may read them. Users should be careful and selective over the personal information they disclose about themselves and others. In particular Users should not disclose sensitive, embarrassing, proprietary or confidential information in any comments made on any Forum. Users should not include sensitive personal details (like e-mail or physical addresses or telephone numbers) anywhere on the Forum, but particularly on public message boards. We take no responsibility for any issues arising from any User’s disclosure of any such information on any Forum.
  • (l) Any User who includes a link from any other website to the Website shall ensure that such a link opens in a new browser window and shall link to the full version of an HTML formatted page of the Website. Users are not permitted to link directly to any image hosted on the Website, such as using an "in-line" image linking method to cause the image hosted  by us to be displayed on another website. Users agree not to download or use images hosted on the Website on any other website for any purpose, including but not limited to posting such images on another website. Users agree not to link from any other website to the Website in any manner causing the Website or any page of the Website to be surrounded or obfuscated by any third party content, materials or branding. GAF reserves the right to insist that any link to the Website is removed or discontinued, and to revoke the right of any User to link to the Website from any other website at any time.
  • (m) GAF reserves the absolute right to use any submission to any Forum in any format or media, whether now known or hereafter invented.
  • (n) Users waive their moral rights to object to any derogatory treatment, or to be identified as the author of any post made on any Forum.
  • (o) If a User fails to adhere to these, or any applicable Forum specific rules, GAF reserves the right to terminate the User’s participation on any Forum.
  • (p) The Forums may not be moderated. GAF reserve the right to remove or edit any posting on any Forum that contravenes these, or any applicable Forum specific rules.
  • (q) Users of any Forum use the Forum entirely at their own risk. As such, to the extent permitted by law, Users release GAF, its directors, contractors and employees from all liability arising out of or in connection with the Forum and the material submitted to it by third parties. For the avoidance of doubt, GAF takes no responsibility for any of the views expressed on any Forums.
  • (r) Problems or complaints should be directed to GAF via private message to a Forum moderator.

9. Data Protection

Please see our privacy policy for details on how we process the information collected about you through your use of the Website. The Privacy Policy is incorporated into these User Terms.

10.  Third Party Advertising, Sites and Links

The Website may contain links to third party Websites that are controlled and operated by parties other than GAF. The links will let you leave the Website and GAF is not responsible for any content of any linked site or any link contained in a linked site. The inclusion of any link on the Website does not imply endorsement by GAF of the linked site. If you decide to access linked third party websites, you do so at your own risk.

The Website contains advertising submitted by third parties. Such third parties are solely responsible for the content of such advertising and for ensuring that it complies with all relevant legislation and regulations. We do not accept any responsibility for the content of any third party advertising.

You may link to our Website home page, provided that you do so in a way that is fair and legal and does not (in our opinion) damage our reputation or take advantage of it, but you must not establish a link in such a way so as to suggest any form of association, approval or endorsement on our part where none explicitly exists.

You must not establish a link from any website that is not owned by you.

Our Website must not be framed on any other site, nor may you create a link to any part of our Website other than our home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy (clause 5).

If you wish to make any use of the Material other than set out above, please address your request via the contact us page.

11. Disclaimer and Limitation of Liability

GAF does not limit its liability for (i) death or personal injury to the extent only that it arises as a result of the negligence of GAF, its employees, or GAF contractors (ii) fraudulent misrepresentation and (iii) any other liability that we are not permitted to limit or exclude under applicable law. The remainder of this section shall not apply to such liability.

You acknowledge that GAF, its directors, contractors, agents and employees shall not be liable to you in contract, tort, or otherwise for: any economic loss, (including without limitation, loss of revenue, business, contracts, profits or anticipated savings); any loss of goodwill or reputation; any loss of data; or any special, indirect or consequential loss that may result to you or a third party arising from your use of the Website (unless expressly set out otherwise in these User Terms).

You further acknowledge that GAF gives no warranties of any kind in relation to the Website or the Material, and the Website is made available to you on an ‘as is’ basis. These User Terms are in lieu of all warranties, conditions, undertakings, terms, and obligations implied by statute, common law, usage, course of dealing or otherwise, all of which are excluded to the fullest extent permitted by law.

GAF does not accept any liability for links on the Website to third party sites. If you decide to access linked third party sites you do so at your own risk.

To the extent that GAF is deemed by a court of competent jurisdiction to have any liability to you in contract, tort (including negligence) or otherwise in relation to the Website, GAF's entire liability shall be limited to £1,000 for any one incident or series of related incidents and up to £2,000 for all incidents in any period of 12 months.

12. Variation to the User Terms

GAF reserves the right to vary the User Terms from time to time. Please check the User Terms regularly as your continued use of the Website following GAF's posting of the amended User Terms will be regarded by GAF as your acceptance of such amended User Terms. You should regularly review these User Terms to keep up to date with any changes.

13. Notices

You may send a legal notice to GAF, or any questions you may have concerning these User Terms by the contact us page or by writing to Legal Department, Gigs and Festivals Ltd, 4th floor, The Media Factory, Preston, Pr12he. Such notices will be effective three (3) days after sending.

GAF may send you notice by general notice on the Website, by email to your email address on record with GAF, or by post to the geographical address on record with GAF. Such notice will be effective if sent by email or posted on the Website, one (1) day from the date it was sent or posted on the Website. If sent by regular post, it will be effective three (3) days after posting by GAF.

14. General

For the purposes of these User Terms together with any other specific terms published on the Website, GAF shall mean Gigs and Festivals Ltd and/or any GAF group company (meaning an GAF subsidiary or holding company, or a subsidiary of that holding company all as defined by section 1159 of the Companies Act 2006 ("GAF Group Company").

These User Terms form the entire agreement between you and GAF and supersede any other oral or written communications, agreements or representations with respect to your use of the Website.

Nothing in these User Terms affects your statutory rights as a consumer.

If any part of these User Terms is held by a court of competent jurisdiction to be unenforceable, the validity of the remainder of these User Terms will not be affected.

You acknowledge that GAF has entered into these User Terms for its own benefit and for the benefit of each GAF Group Company and these User Terms are intended to be enforceable by each GAF Group Company by virtue of the Contracts (Rights of Third Parties) Act 1999.

Other than an GAF Group Company, a person who is not a party to these User Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these User Terms but this does not affect any right or remedy of a third party which exists or is available apart from that Act.

Nothing in these User Terms shall be construed as creating a partnership, joint venture or agency relationship between you and GAF.

If GAF or any contractor of GAF is unable to perform any obligation under these User Terms because of a matter beyond its reasonable control, including (but not limited to) fire, flood, explosion, war, civil disorder, industrial disputes (whether or not involving its employees), or other disasters or governmental laws and regulations imposed after the fact, or events beyond the reasonable control of GAF or the GAF contractor, neither GAF nor any GAF contractor will have any liability for that failure to perform.

No waiver by GAF of a breach of any provision of these User Terms shall be considered to be a waiver of any prior or subsequent breach of the same or any other provisions and no waiver shall be implied by GAF taking or failing to take any other action.

Your use of the Internet is solely at your risk and subject to all applicable laws, and GAF has no responsibility for any information, software, services or other materials accessed or obtained by you using the Internet.

Unless otherwise specified on the Website, the Material available on the Website is directed solely at those who access the Website from the United Kingdom. GAF makes no representation that any Material is appropriate for use elsewhere, or available in any other locations. Those who choose to access the Website from any other location are solely responsible for compliance with local laws and regulations if, and to the extent, that they are applicable.

These User Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales in relation to all matters arising out of or in connection with these User Terms (including non-contractual disputes or claims), although we reserve the right to bring proceedings against you for breach of these User Terms in your country of residence or any other relevant country.

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